A Our meters use industrial-grade lithium batteries with a lifespan of 10 to 15 years, depending on the communication module and reading frequency. For standard models, the battery is sealed to maintain IP68 protection. For customers who prioritize long-term serviceability, we offer models with replaceable battery packs to extend the meter's operational life.

A Our ultrasonic water meters support a wide range of communication protocols to suit different infrastructure needs. The most common options include M-Bus, Wireless M-Bus(WM-Bus),RS-485(Modbus), LoRaWAN, NB-IoT,4G(CAT-1) and Pulse Output.

A Absolutely. We believe in radical transparency. If you have technical concerns, we create a discussion group with our quality control lead, or R&D engineers who can communicate by English. You do not have to filter your questions through a sales person. This direct access gives you the confidence that the people actually building your meters are knowledgeable, accountable, and committed to your satisfaction.

A Absolutely. We welcome customers to visit our factory in China to conduct supplier audits, witness production processes, and meet our quality team, engineers team to discuss face to face. We can assist with invitation letters and logistics coordination. 

A We offer a 6 years warranty from the date of shipment. If a confirmed defect arises, we replace the faulty units free of charge and cover the shipping cost. Our goal is to protect your reputation with your end customers. We also keep spare parts and replacement stock to ensure quick support.Our intention is to build long terms cooperation with partner. Our team technica support is rapid capability.