A We provide a full configuration guide along with the sample. Our engineers can also remotely assist you.Just share your local network requirements with us.We will provide clear, step-by-step instructions to help you complete the setup.

A We work with you to discuss and finanize specification, we will issue a proforma invoice includes Fedex/DHL/UPS shipping, samples are shipped after payment confirmation. Our engineers will provide technical protocol document, user manual,software tools, and remote assistance as needed during your testing, the whatsAPP/Wechat discussion group will be created for that.

A Yes, we specialize in both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services. We can print your logo on the dial, customize the packaging box, and even adjust the software interface or communication protocol to meet your local market requirements,or also make moulds according to mechanical enclosure designs.

A Yes, our meters are rated IP68, meaning they are completely sealed against dust and can withstand continuous immersion in water. This makes them ideal for pit installations, manholes, flood-prone areas, and environments with high humidity or condensation. The robust construction ensures reliable performance even in challenging field conditions.

A Our meters support open standard protocols such as M-Bus, Modbus, and wireless interfaces like LoRaWAN,WMBUS,NB-IoT,4G We can provide the necessary technical documentation, including communication protocol specifications, to help your system integrator easily interface with our meters.