+86-18967813246
  sales@xinghangmeters.com

Partnership & Technical Support

  • Q What kind of training do you offer for my sales and technical team

    A Live video training sessions customized to your team's experience level.Product presentations and comparison materials to help your sales team confidently position our meters. Factory training for technical team members—you are welcome to visit our factory and meet face to face.
  • Q What is your minimum order quantity, and can I start with a trial order?

    A Our standard MOQ is 100 to 200 units for standard models. However, we understand that new partnerships require market validation. We are happy to support a trial order as low as 100 units for qualified distributors. This allows you to conduct field tests, obtain local approvals, and build customer confidence before scaling up.
  • Q How do I configure the communication module(LoRaWAN,M-Bus,RS-485,NB-loT etc) on the sample meter?

    A We provide a full configuration guide along with the sample. Our engineers can also remotely assist you.Just share your local network requirements with us.We will provide clear, step-by-step instructions to help you complete the setup.
  • Q What is the process for ordering samples?

    A We work with you to discuss and finanize specification, we will issue a proforma invoice includes Fedex/DHL/UPS shipping, samples are shipped after payment confirmation. Our engineers will provide technical protocol document, user manual,software tools, and remote assistance as needed during your testing, the whatsAPP/Wechat discussion group will be created for that.
  • Q Do you offer OEM or ODM services for branding?

    A Yes, we specialize in both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services. We can print your logo on the dial, customize the packaging box, and even adjust the software interface or communication protocol to meet your local market requirements,or also make moulds according to mechanical enclosure designs.

Contact Us

Address: 2 Wansu Road, Hengjie, Ningbo, Zhejiang, China
Tel: +86-574-27805927
Fax: +86-574-63706126
Email: sales@xinghangmeters.com

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