+86-18967813246
  sales@xinghangmeters.com

Quality & Certification

  • Q Can I speak directly to your quality control team or engineer team, not just sales people?

    A Absolutely. We believe in radical transparency. If you have technical concerns, we create a discussion group with our quality control lead, or R&D engineers who can communicate by English. You do not have to filter your questions through a sales person. This direct access gives you the confidence that the people actually building your meters are knowledgeable, accountable, and committed to your satisfaction.
  • Q Can I visit your factory to conduct a quality audit before placing an order?

    A Absolutely. We welcome customers to visit our factory in China to conduct supplier audits, witness production processes, and meet our quality team, engineers team to discuss face to face. We can assist with invitation letters and logistics coordination. 
  • Q What is your warranty policy and how do you handle defective units?

    A We offer a 6 years warranty from the date of shipment. If a confirmed defect arises, we replace the faulty units free of charge and cover the shipping cost. Our goal is to protect your reputation with your end customers. We also keep spare parts and replacement stock to ensure quick support.Our intention is to build long terms cooperation with partner. Our team technica support is rapid capability.
  • Q What international certifications do your ultrasonic water meters hold?

    A Our ultrasonic water meters are manufactured in compliance with international standards. We currently hold MID certification (2014/32/EU),and have extensive experience in obtaining OIML R49 approval-we are making it and providing as required for your specific project. We can also offer CE, RoHS needed for customs clearance and local regulatory compliance.

Contact Us

Address: 2 Wansu Road, Hengjie, Ningbo, Zhejiang, China
Tel: +86-574-27805927
Fax: +86-574-63706126
Email: sales@xinghangmeters.com

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